Privacy Policy

PatternSpace is designed with privacy as a core principle. This policy explains what data we collect, how we use it, and your rights as a user.

This policy is published in English, German, Spanish, French, and Italian. If a translation differs from the English version, the English version applies.

What We Collect

What the app sends

By default, PatternSpace does not collect personal data, and there is no analytics or usage tracking. The following can leave your device:

• Crash reports (on by default, can be turned off). When the app crashes or hangs, or an operation such as export or video-output start fails, it sends an anonymous report: where in the app's code the problem happened, the app and system version, and the device model. While the app runs it also sends anonymous performance measurements — numbers only, such as how long launches, exports and video-output starts take, how many video frames were late or dropped, and low-memory warnings, labelled only with fixed values such as the export format or video mode and whether the operation succeeded; they are the same with or without detailed diagnostics — plus more detailed performance timings for a small sample of sessions, and short diagnostic notes — fixed text such as "export cancelled", or the same safe, generic error descriptor used in crash reports (never the error's own message) — when something goes wrong, such as an export being cancelled or a video-output device disconnecting mid-output. Unless you turn on detailed diagnostics (below), reports never include your files, file names, error text, or any identifier for you or your device, and never your IP address. They are sent to reports.caplaz.com, which forwards them to our crash-reporting provider, Sentry (Functional Software, Inc., USA), without your IP address. Turn them off in PatternSpace › Settings…; reports not yet sent are deleted the next time the app starts.
• Detailed diagnostics (optional, off by default). If you turn on "Share detailed diagnostics" in PatternSpace › Settings… (available while crash reports are on), reports also include error messages, file and folder names and paths — which can include your account name on a Mac — the app's activity log (info-level entries and above; it can contain names and network addresses of devices you connect to), occasional system notices such as low-memory warnings, and a random identifier created for this installation, so a problem can be followed across launches. They also record when the app starts and stops so we can measure how often it crashes. They never include your files' contents, your device's name, screenshots, or your IP address. They are sent the same way as crash reports. Turning this on takes effect the next time you open PatternSpace; turning it off takes effect right away, and any detailed reports not yet sent are deleted the next time the app starts. Turning off crash reports entirely stops everything immediately.
• The optional contact form, if you submit it, as described below.

Network activity

PatternSpace communicates only with calibration software and clients on your local network: it accepts incoming connections from CalMAN, PGenerator-compatible tools, and PatternSpace Remote clients, and it connects to the ColourSpace Network Server when you use ColourSpace. The app is sandboxed. Apart from local-network calibration traffic, it connects to the internet only to send crash reports (unless you turn them off; anonymous unless you turn on detailed diagnostics) and, if you use it, the optional contact form (to FormSubmit over HTTPS). There are no analytics or update checks.

This website

This website is served through Cloudflare. Cloudflare may collect standard web server logs (IP addresses, browser type, referring pages) as part of their hosting infrastructure. Please refer to Cloudflare's Privacy Policy for details.

This website uses Ahrefs Web Analytics, a privacy-focused, cookieless analytics service, to measure aggregate traffic such as page views, referring sites, and device type. We also count clicks on App Store links and free converter file selections or drops, successful LUT conversions, conversion errors, and download clicks, as well as ICC inspector file selections, successful reads, and read errors, and clicks on links to the LUT Tools and ICC profile guides, using generic event names, without attaching file names, LUT or profile contents, formats, or other values from your files. Ahrefs sets no cookies and collects no personally identifiable information. Please refer to Ahrefs Web Analytics for details. We do not use tracking pixels or advertising trackers.

The free LUT converter and the free ICC profile inspector on this website run entirely in your browser. The file you choose is read on your device and is never uploaded to us or to any third party.

Contact Form

PatternSpace provides a contact form on this website and in the app. If you submit it, we collect your name, email address, message, feedback type, app version, OS version, and platform solely to respond to your inquiry. This information is not sold or used for marketing.

Submissions are processed by FormSubmit, which forwards them to our inbox. FormSubmit retains submissions for up to 30 days according to its documentation.

You may request deletion of your contact information at any time by emailing info@caplaz.com.

Mac App Store & In-App Purchases

PatternSpace is distributed through the Mac App Store, and the PatternSpace Pro upgrade is processed entirely by Apple as an in-app purchase. We never see or store your payment details. Apple may collect certain diagnostic and usage information as described in Apple's Privacy Policy. This is separate from PatternSpace and governed by Apple's terms.

Your Rights

PatternSpace collects no personal data during normal app use. If you have submitted the contact form from the app or this website, you may:

• Request to view the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information

To exercise any of these rights, contact us at info@caplaz.com.

Children's Privacy

PatternSpace is a professional tool intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the app or website after changes constitutes acceptance of the updated policy.

Contact

Questions about this privacy policy? Contact us at info@caplaz.com or use our contact form.